Marketplace Policies & Legal Directory
Transparent, compliant, and easy-to-read policies governing buyers, verified Australian sellers, transactions, shipping, returns, and data protection across Indian Shopping Mela.
Buyer & Marketplace Standards
Terms governing customer orders, payments, privacy, and Australian Consumer Law guarantees.
Buyer Terms & Conditions
Terms governing customer purchases, checkout, marketplace relationships, and buyer rights.
Privacy Policy
How Indian Shopping Mela collects, uses, stores, and protects buyer, seller, and visitor personal information.
Returns, Refunds & Exchanges Policy
Rules for 12-day change-of-mind exchanges, damaged items, cancellations, and Australian Consumer Law guarantees.
Shipping & Delivery Policy
Seller-managed local dispatch SLAs, transit timeframes across Australia, tracking obligations, and delivery guidelines.
Seller & Merchant Governance
Agreements governing seller onboarding, catalogue standards, commissions, and merchant payouts.
Commission & Payout Policy
12% standard marketplace commission, payout schedules, remittance details, ABA direct bank transfers, and GST treatment.
Product Upload & Listing Standards Guide
Step-by-step instructions for adding products, bulk Excel uploads, image hosting, variant sizing, and SEO guidelines.
Seller Terms & Conditions
Agreement governing vendor registration, catalog listings, fulfillment, merchant duties, and platform standards.
Need assistance or clarification on our terms?
Our merchant relations and customer support teams are available 7 days a week to answer questions regarding Australian consumer rights, order tracking, payouts, or vendor standards.